A: The reservation system is a hosted platform, owned and operated by Navitaire, a subsidiary of Accenture. The cause of the outage was a failure of the solid state storage hardware. This hardware has now been completely replaced with a standard spinning disc system to avoid a recurrence of the problem. With regard to insurance, we will be pursuing all avenues to recover the costs incurred by Virgin Blue as a result of the outage.
Regards, Keith Neate Investor Relations, VIrgin Blue Holdings Limited
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