So the bank is not being "dishonest" says Thornburn, just that the bank had made "mistakes". "Mistakes" in their account keeping.
OF COURSE, THEY DID.
When did "inadvertent errors" occur during careless behaviour, according to NAB become the euphamism for "totally dishonest misappropriation"? Is this what corporate language has now become? When did the word LIE become extinct? When it became distasteful for CEO's of banks to speak in a way which calls a spade a spade?
The fee for no-service been going on for years and years and years. Most of us do not know how much we've been ripped off. I am sure I will not get any money back.
Funny is it not that such "carelessness" and "inadvertent errors" NEVER GET DETECTED over years and years and years?
We are supposed to believe that??????????????
What I want to know is why this "carelessness" never occurs to advantage any single bank customer. EVER. Banks charge fees for anything and everything and dip straight into one's account in a heartbeat whenever they see the opportunity. No "inadvertency" there but planned rip offs done with alactrity.
Once banks were held in esteem by society and the bank manager, especially.
