There was a POC with one of the big 4 banks over a year or two...

There was a POC with one of the big 4 banks over a year or two ago that apparently didn't go well.

Did the company announce any reasons for it not being taken up?

Mind you they had their own heavily invested recording infrastructure that was on premise and more advanced than what was proposed here so I didn't expect to see any take up.

They would benefit from getting a large financial markets customer on board but the barriers will always be tied to overcoming existing invested assets and customer data being taken off site and into the cloud.

They may find their place is within the small business vertical. Larger telcos may find their service worthwhile selling but a majority, if not all of the rest of the ICT integrators, telco resellers etc won't want a bar of it because the price per month revenue per seat is absolute pittance compared to selling existing recording products but perhaps they'l find their niche with a couple of large telcos who just want to make money from their existing core product portfolio.