Being in the IT services industry for 20 years.. nowhere near as...

Being in the IT services industry for 20 years.. nowhere near as simple as that.
1. How does norton manage your corporate Firewall?
2. How about zero day vulnerabilities...
3. How about offering advice what to do if there is an outbreak?
4. Will it automatically test and patch operating systems?
5. Who will tell the business that Nortons is no longer at the bleeding edge?
6. Who will advice the business of new threats beyong what Nortons protects?

In summary, these small firms offer an end to end service with experts that can provide guidance across all aspects of IT (Linux, apple, Windows, etc)