see at end of job descriptionPOSITION DESCRIPTION Implementation...

see at end of job description

POSITION DESCRIPTION

Implementation & Technical Support Engineer
Job Functions:

? Perform implementation activities such as application and hardware customization, testing, deploying and post-support of proprietary software
?Troubleshooting technical problems, tracking and documenting resolution and/or escalating problem to appropriate resources.
?Provide technical support to existing clients in accordance to the SLA.
Job Specifications:

?Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Computer Engineering/Information Technology or equivalent.
?At least 2 years experience in technical support. Fresh graduates are encouraged to apply.
?Experience on Windows desktop support and administration.
?Experience with networking concepts and standards (TCP/IP).
?Excellent problem solving skills, with drive to measure and improve existing processes and procedures
?Ability to work productively in a team and independently as required
?Willing to work on shift basis
?Must have own transport and willing to travel for work
?Well verse in English and Bahasa Malaysia
Work Location:

?Head office: Damansara Heights
?Site Office: Putrajaya, Melaka, Johor, Pahang, Terengganu, Kelantan, Kedah, Penang, Sabah and Sarawak