I am surprised about the governance, risk and compliance and the...

I am surprised about the governance, risk and compliance and the fiduciary duty of Directors given that VAH was not suspended from trade today as VAH and Tiger might be having solvency issues if they cannot issue refunds until after 30 days after admitting fault see below.

If they are unable to give refunds unlike after a month, can they be solvent under Australian law? Sounds and smells a lot like Ansett Australia. Interesting to see what SGH and Maurice Blackburn will do with regards the Directors
www.dailymail.co.uk/news/article-4111082/Tigerair-Australia-stoush-Indonesia-keeps-Bali-flights-grounded-days.html
www.theaustralian.com.au/business/aviation/ansett-airlines-the-best-and-worst-of-times/news-story/82fd677c30d658a30cdd566c0dbaab8f
Tigerair chaos: Holiday plans of thousands in ruins after flights are CANCELLED because Indonesia claims the airline 'broke the rules' by selling one-way tickets

• Tigerair flights between Denpasar and Melbourne, Perth and Adelaide cancelled
• The airline said the Bali flight suspensions were due to Indonesian law change
• Indonesian transport ministry blamed breaches in ticketing arrangements
• Wednesday night, Thursday, and Friday morning flights are affected

By Rachel Eddie and Sinead Maclaughlin For Daily Mail Australia and Reuters
PUBLISHED: 08:51 +11:00, 12 January 2017 | UPDATED: 14:43 +11:00, 12 January 2017

Thousands of holiday plans are in turmoil as the Tigerair stoush drags into a second day, with further flights between Australia and Bali cancelled.

Flights between Denpasar and Melbourne, Perth or Adelaide have all been cancelled on Thursday and early Friday morning, leaving holidaymakers stranded in Bali.
Tigerair claimed a new 'administrative change' imposed by the Indonesian government forced the immediate flight suspensions.
But a spokesperson for the Indonesian transport ministry said the airline had breached its licence over ticketing arrangements, and claims the airline should not be issuing one-way tickets.


A father took his three children to the airport on Thursday morning and was told their flight to Bali was cancelled


Travellers are pictured at Melbourne Airport on Thursday morning


Tigerair Australia sent out text messages to affected passengers
Ticketing should be controlled by its parent company, Virgin Australia, a statement from the ministry provided to ABC said.
FURTHER TIGERAIR FLIGHTS CANCELLED

TT1 MEL-DPS Dep: 9:15am / Arr: 12:25pm, 12 January
TT24 DPS-PER Dep: 1:30pm / Arr: 5:15pm, 12 January
TT25 PER-DPS Dep: 9:25am / Arr: 1:10pm, 12 January
TT16 DPS-ADL Dep: 1:55pm / Arr: 9:25pm, 12 January
TT19 PER-DPS Dep: 7:25pm / Arr: 11:10pm, 12 January
TT2 DPS-MEL Dep: 12:01am / Arr: 8:40am, 13 January


'[Tigerair] did not meet the rule for chartered flights,' spokesman, Agoes Soebagio, said.
'They should not sell tickets in the territories of Indonesia.'
Tigerair had claimed the airline complied by all regulations until the government imposed an 'administrative change' which caused the immediate flight suspensions.
'Tigerair was and is in compliance with all original conditions imposed by the Indonesian Government on the operation of its Bali services,' the airline said in a statement.
'Tigerair is working with the relevant Indonesian authorities to meet the new requirements as soon as possible.'
But Indonesian aviation expert Gerry Soegatman said Tiger would have already known about the regulation or was given bad advice, he told ABC.
It's understood the issue is not safety related.
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Indonesia cancels Tigerair's flights into Bali over dispute



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A newlywed couple were supposed to be jet-setting off on their honeymoon, and received a text at 4am to say the flight was cancelled


Travellers line up at an information desk at Melbourne Airport on Thursday


A Jetstar statement said an 'administrative change' grounded the flights
A father told Nine Network he took his three children to the airport on Thursday morning, only to discover the flight had been cancelled.
A newlywed couple were supposed to be jet-setting off on their honeymoon, and received a text at 4am to say the flight was cancelled.
The couple have spent an extra $1,600 on other flights and will arrive 10 hours later than planned.
Virgin will operate two flights from Bali on Thursday in order to bring as many affected customers back to Australia as possible.

Remaining flights to and from Bali on Friday are currently under review.

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Customers currently in Australia who are affected by the cancellation of Thursday's Tigerair services will be offered a full refund.
However, some have complained on Facebook they have been told the refund could take up to one month.


Tigerair flights between Denpasar and Melbourne, Perth or Adelaide have been suspended on Wednesday night, Thursday, and Friday morning (stock image)
Passengers on suspended services will be contacted directly by Tigerair.
All other Tigerair flights remain unaffected.
The turmoil has left many travellers outraged as they were forced to change or cancel holiday plans at the last minute.
Britt Walker, 22, was outraged after her week-long trip to Bali with her mum was cancelled.
She had been due to fly from Melbourne to Denspar on Wednesday but was notified of the cancellation just five hours before the plane was due to depart.
'Basically we received a text message with no real explanation,' Ms Walker told Daily Mail Australia.


Britt Walker, 22, was outraged after her week-long girls trip to Bali with her mum was cancelled on Wednesday


The Indonesian government has imposed new administrative requirements for the operation of its flights between Bali and Australia
'Customer service wasn't open for an hour after we got the text, and when we did get onto them, they didn't really know what was happening.'
The 22-year-old said this cancellation was the second time time her flight to Bali was cancelled.
'We were booked to go to Bali with AirAsia in September last year but they also cancelled. We re-booked with Tiger for today and this was the result.'
She say Tigerair offered to book her on another flight, but she instead chose to fly with another airline.
'We've been issued a refund, but have been told it will take two weeks to go back into our account,' the 22-year-old told Daily Mail Australia.
'No compensation for petrol costs, parking we had prepaid, loss of accommodation or anything else.'



Passengers waiting for upcoming flights either from Australia or from Bali have now been left wonder whether their travel plans will actually go ahead

There has been no timeline confirmed over how long flights will be grounded, but Tigerair say they are working with the Indonesian government to resolve the matter


Many frustrated passengers took to social media trying to find out if their flights have been affected


The decision has left many travellers outraged as they were forced to change or cancel holiday plans at the last minute

Pity for VAH and great for AIZ that there are Class Action Law firms around like SGH to see through the poor compliance and actions of VAH Directors.