Yes I have been involved in taking out Loss of Profits Insurance. And, in one instance making a claim. Making the claim took an inordinate amount of time, but of course, it did involve commercial premises not domestic premises. Keeping accurate and update records are essential. In the instance in which I was involved the records were held at Head Office not in the burnt out premises, so they were not in danger.
I presume that nowadays businesses keep their computer records off site, or at least, copies thereof. Without proper records you are at the mercy of the insurer.
