extra hands hired for translink

Apr 18, 2007 6:00 AM

SAN FRANCISCO (Map, News) - The Municipal Transportation Agency is hoping to avoid the setbacks other transit agencies experienced when installing new TransLink equipment by hiring transit supervisors to make sure the process is done properly the first time around.

The MTA is installing equipment for the TransLink program — which will allow riders to use one “smart card” for all the region’s public transportation systems by 2010 — on all its buses by November. Most of the agency’s metro light-rail vehicles already have smart card scanners.

But because other Bay Area transit agencies that have connected to the TransLink system have had trouble with faulty software and equipment, the MTA is deploying additional supervisors to oversee the installation process for its buses. There are currently 6,600 smart card riders across the Bay Area.

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