AUL like a apple, page-44

Hi @addiehall

Step one is to put in a complaint to ASIC who supposedly oversee the ASX Group. Seems you can't attach any supporting documentation, which is a shame. However, it is at least a recorded start. If many complaints are received by ASIC they may take notice, given the current Royal Commision focus now, but I doubt it.

ASIC is over seen by the RBA, Treasury, APRA, and finally the by the Council of Financial Regulators (CFR).

CFR members are the RBA (Chair), ASIC, APRA and Treasury. Might be an interesting shortcut if many wish to complain, if such a path for complaint can be established and is allowed.

However, from what I can see one should again try ASIC first, and see what response you get, and even if you can't provide specific data, as their complaint form doesn't allow it, and then see how they respond this time. In any case, you will have a reference number to refer back to for your initial complaint to the appropriate body, if you take it higher.

I know I haven't kept all the screen shots of data as it happened, but I hope others have. In any case, if the ASX was pushed they do have that data, so just need to point someone in the right direction.

If the usual white wash from ASIC, then it needs to be taken higher, and to save time the CFR is probably the right place, and if many all do the same, someone will have to listen. If not, there is still a level above that, and that would be interesting, as that means all the levels of so called 'oversight' and checks and balances have failed.

Many complain and talk here, and elsewhere, so it will be interesting to see if there is any real push for action by everyone making at least some effort, as only many complaining will make any difference, and a voice in the wilderness will just be ignored.

As usual my odd contribution and thoughts.

cheers
gsmaree