I find the ignore button to be a useful tool for baiters that use the anonymity of Hot Copper and attempt to disguise themselves. I have a couple on ignore.
An ex director of this company who is pretending to be a Dairy farmer, an a complete time waster who was a broken old record.
Sometimes you just have to let them play with themselves. Eventually everyone sees them for what they are. Usually before they realise it themselves as they never self access. Life is to short to waste with them.
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