Google "Telstra restructure 2018", and read the press for 20 June 2018.
The staffing cuts (8,000 employees and contractors over 3 years) and restructure (est. cost $600m) didn't just impact the five areas slated for overhaul within the corporation itself - Operations, Retail, Global Enterprise & Services, Telstra Business and Media & Marketing.
It had major knock-on effects to any number of ancillary and affiliate businesses - like Cirralto - who were suddenly left high and dry in the wake of the tidal wave.
I think it is to the credit of CRO that it has picked itself up so swiftly after the fiat disappearance of Telstra Digital Commerce, forging a new alliance with Classic Funding Group and getting right-footed again quicksmart, minimizing disruption to customers.