I understand why their income was down and I was not critical of...

I understand why their income was down and I was not critical of that .
What I am critical of is  why they did not explain why their corporate and administration costs were so high and nearly 60% higher than forecast .

I am not sure there is a " normal " in the topsy turvy world of oil .
However even though the the cuts that the Alberta Government mandated has help a lot , the infrastructure problems are still there and the oil price is still way lower than it was before the big pull back .

As an investor you need to look at the reality of the situation .
Talking to management directly in my experience can cause you to think you are part of the Team and can interfere with your ability to make the best investment decisions .