JRR...accept your point, but you cannot cherry pick facts. Just as Sevie Ballestros said about golf - "it's a simple game with just one aim, the ball goes in the hole!" Same with business, any business bar non profits...the profits go in the bank! And that ain't happening for CLH. I am not a short TERMER and took the time to attend last years AGM where I spoke to two directors...who aren't there now.
One of them very definitely said that they were chasing CCP fervently. Well they haven't closed the gap in 1H17 do the metric comparisons and you will see what I mean. Then I listened to Rivas banging on about staff education and improvements. He thought it would show in 1H. And let's face it, wages is one huge expense in this business...that's why we had a dedicated HR lady with a "feel good, warm fuzzy" title. She has gone too. Then Rivas commented on the 1h results to the effect that they need to get tougher. I totally agree, but this was a bit of a u turn on his commentary when joining the company and at the AGM.
If I had to make comparisons between CCP and CLH it would be this: CCP go after the dollar with relish. CLH aren't as keen to pursue the dollar because they are too nice and don't want to ruffle their corporate clients.
The ball goes in the hole! The profits go in the bank! Staff Kumbayas and group hugs are nice, but we want a CCP approach to maximising the dough-Ray-me from the PDL's.