Ann: AGM Presentation 2016, page-20

Thanks KM, very good to know all of those things. The rapid rise in WA personal insolvency activity (as in the AFSA link) portents, I think, what could happen to the broader Aus insolvency market in the event of a widespread economic downturn, given WA is experiencing recessionary conditions at the moment. And it's my personal view that a widespread and potentially quite harsh Aus economic downturn within the next few years is more likely than most mainstream institutions forecast - with anemic income growth and a muted mining sector, where does the country go once the huge mostly high density residential construction bubble starts reversing, and all we have left is the colossal piles of debt used to speculate on said real estate?

This brings me to my next question: how easy is it for FSA to hire and train people? If the Aus economy falls in a heap and the demand for personal insolvency agreements shoots up nationwide similarly to how it has in WA, can they onboard staff quickly enough to capture the opportunity?