a reply from the company to my letter, page-9

In future do not post copies of emails from the company as they probably contain this information at the foot:

"Note:
This e-mail message may contain confidential and/or legally privileged information. If you are not the intended recipient(s), or the employee or agent responsible for delivery of this message to the intended recipient(s), you are hereby notified that any dissemination, distribution or copying of this e-mail message is strictly prohibited. If you have received this message in error, please immediately notify the sender and delete this e-mail message from your computer. DO NOT FORWARD THIS E-MAIL MESSAGE WITHOUT THE PERMISSION OF THE SENDER."

Cheers,
Tangrams