tails62
is it the technology or service delivery,if its the latter some reference was made by the previous board regarding the inability of cdr to invoice, process and deliver,and i would guess given the previous board preoccupation with expanding the cdr model,that internal staffing were left to cope without
suitable active support to address the needs of an expanding business model and presumably poor integration and communication, to both staff and customers.
combine all this with cash bleed and we have stagnation,the staff and end users would almost certainly be disgruntled,now more change is underway things are changing, some positions and roles will disappear or change to.
so what i am reading is a moral and marketing problem,that needs to be proactively addressed,which in itself is an unpleasant exercise,but this issue is being addressed.
---change is underway with focus on core business--
sentiment that people express is rarely realty,wether cdr win this contract or not will not be decided by you or i,
if you are less than a departmental head,thats division 2 public servant you will not be privy to possible outcomes.
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tails62 is it the technology or service delivery,if its the...
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