Ann: Swift Cashflow Statement Commentary and Appendix 4C, page-36

Correct. My understanding is that the company bill new clients for the pre service costs such as implementation, design, hardware, roll out etc. which is a fixed agreed amount and therefore reportable. After that there is a monthly service fee for providing the content (think Foxtel) to each individual user. Because the number of users will vary from 2500-4600, the actual dollar value will vary as well. I think the ASX are so paranoid they would have an issue with quoting even a mid value number for that service fee right now.