9sp all quiet in here. Hello there !!, page-2

Good News - that has to be a reduction in their outgoings vs revenue.

FatProphets have just issued a hold (down from a buy) with a request for better disclosure as to the:
- take-up of users ( I take this to mean that when there is a deal with a company such as RBC/Deloittes/BNZ etc then the number of their users who actually use the product)
-the opt-out of users
-the monthly revenue per user
-the apps that are connected to the 9SP dashboard

Personally, I was disappointed when enquiring about the availability of Xero with 9SP to receive a reply after two months which said:
"Thanks for registering your interest in 9 Spokes, we are sorry it has taken a while to get back to you. We have been working hard to improve our customer processes and are  keen to hear more about your business and how you would like to connect with us. Let me know by responding to this email.
If you would like to keep up-to-date with what we’re up to, check out our blog. "

They actually ignored my question altogether and so I am none the wiser about Xero!  You have to wonder about customer support and PR. I know that they are concentrating on partnerships rather than direct customers but even so.