Ann: October Operational Update, page-16

It is easy to be lazy and complacent, especially with regards to us holders when you paying yourselves fat salaries and low hanging performance shares, and are now well set. Maybe this is what this is all about wrt the poor PR, the indifference to SP, typos, lack of reporting, mysterious endless supply feeding off market sales etc etc. Easy for them to say steady as she goes when you are far divorced from holders and their angst. While the latest update has a bit of 'colour' to it, it doesnt make up for the year and more of seemingly utter indifference. Far far from it. Maybe all the noise we are making on this forum has provoked this somewhat more sophisticated update. That said the bar was set very very low, almost at an infantile level

Its all very well to answer individual queries. What is said cant really be held against them. Far more accountable, professional and yes competent to actually update and inform via formal channels. After the fiasco with STL, big thank you ES btw, wouldnt trust anything management says to me 'in person'