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At EMT, we believe that passion, effective people and skill management, efficient teamwork and a great working environment are all vital in continuous innovation and growth. Our dynamic and diverse organisation is constantly on the hunt for talented and capable individuals to join a winning team. We offer a rewarding career path for those with the ability and desire to excel.

If you are an out-of-the-box thinker, ambitious and energetic person with a passion for technology as well as a strong desire to continually push the limits, submit your resumé to [email protected] and join us in our mission to deliver mobile technologies that will change the way people live.

Confidentiality is assured.

Positions Current Available in EMT's Regional Asian Headquarters, Kuala Lumpur, Malaysia

We are expanding our EMT team in Kuala Lumpur, Malaysia to support regional operations and are seeking capable and passionate individuals to join a dynamic organisation for an exciting career in the following positions. Multiple openings are available in each position.

Account Manager
Business Development Manager
Consultants
Contact Centre Specialist - 2 Positions
Functional Manager
Implementation & Technical Support Engineers
Product Manager
QA Manager
Software Developers (Senior/Junior) – 15 Positions (Mobile/Server/Web Development)
Technical Analyst
Technical Consultant
Technical Manager
Account Manager
RESPONSIBILITIES

The Account Manager is responsible to;

Able to cultivate accounts, identify customers' potential needs & requirement and propose solutions accordingly.
Develop and maintain excellent relationships with customers and business partners to achieve maximum satisfaction level.
Working together with Pre-sales and Technical team on proposal, presentation, and demo.
Able to build up good rapport with government sectors and client personnel at all levels.
Experience in developing proposals and ability to coordinate team efforts to contribute to completion of such proposals with minimum supervision.
Able to work independently as well as in a team.
Preferably has sound business & technical understanding of enterprise IT and application projects & operations.
REQUIREMENTS

Candidate must possess at least a Bachelor's Degree in Marketing or Business Administration or equivalent.
Clear understanding of the various aspects of sales, marketing and account management with strong skills in market analysis, managing client relationships, identifying and crafting business opportunities and professional communications.
Prior experience in implementing marketing strategies and producing the associated marketing programs, analyses and plans would be an advantage.
Computer literate.
Self-starter and an effective team player with excellent networking and communications skills.
Experience in conferences and events is an added advantage, though not a requirement.
At least 3 years of working experience in account management or sales with proven track record.
Experience in identifying and securing business opportunities with new customers.
Strong English and Bahasa Malaysia writing, communication skills and good presentation skills.
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Business Development Manager
RESPONSIBILITIES

The Business Development Manager is responsible to;

Responsible for promoting all Company's products and services either personally or by instruction (i.e. oversea) have new and organic business growth opportunities identified, analysed, costed, verified, submitted, presented and negotiated with target clients.
Ensure business growth, profitability and increase market penetration.
Prime responsibility in generating leads, establishing proposals and developing high quality presentations re:value propositions for clients.
Co-ordinate and participate in new and organic business growth proposals entered by Company to both new and existing customers.
Liaise as required with Company’s management to ensure the cost competitiveness of all proposals/submissions entered.
Analyze Client business needs and clearly communicate agreed upon scope of work between Project Managers/Consultants and Clients appropriately.
Maintain a detailed and accurate knowledge/database of competitor activities across the Malaysian and overseas market.
As required contribute to the negotiation of contracts and implementation of business proposals.
As appropriate, provide advice to Project Managers on performance efficiencies which will support the achievement of satisfactory outcomes for customers.
REQUIREMENTS

Candidate must possess at least a Bachelor's Degree in Engineering (Computer/Telecommunication) , Computer Science or Information Technology or equivalent.
Clear understanding of the various aspects of sales, marketing and account management with strong skills in market analysis, managing client relationships, identifying and crafting business opportunities and professional communications.
Prior experience in implementing marketing strategies and producing the associated marketing programs, analyses and plans would be an advantage.
Proven ability to meet deadlines and deliver results.
Computer literate.
Telecommunication industry background preferred.
Self-starter and an effective team player with excellent networking and communications skills.
Experience in conferences and events is an added advantage, though not a requirement.
At least 5 years of working experience in account management or sales with proven track record.
Conduct periodic business review, conclude and execute immediate corrective action plan if required.
Experience in identifying and securing business opportunities with new customers.
Strong English and Bahasa Malaysia writing, communication skills and good presentation skills.
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Consultants
RESPONSIBILITIES

The Consultants is required to ;

Managing the project lifecycle, including requirement gathering, application build, test and deploy activities to ensure that the projects are delivered according to client requirements
Responsible for engaging with client to gather client requirements and track the requirements to ensure compliance.
Responsible for investigating client environment and designing a technical solution that meets client requirements.
Manage the post-deployment support activities to ensure high client satisfaction
Work closely with Technical and Product Development Teams to continually improve base product
Communicate with management on the project status and risks that impact scope, cost and time
REQUIREMENTS

Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Computer Engineering/Information Technology or equivalent.
Software consultant with at least 5 years experience in analyzing business requirements and translating these to service specifications and solution definitions. Fresh graduates with excellent academic results are encouraged to apply.
Good organization skills with the ability to manage multiple tasks and prioritize accordingly
Ability to communicate effectively and efficiently with supervisor and other teams
Strong communication skills with solid understanding of business and IT process flow.
Excellent problem solving skills. Able to remain calm and composed in stressful situations and think out of the box to address client issues.
Ability to mentor or instruct co-workers in a professional manner
Ability to work productively in a team and independently as required
Good presentation skills are a plus.
Good command of English and Bahasa Malaysia
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Contact Centre Specialist
RESPONSIBILITIES

The Contact Centre Specialist is required to ;

Provides 1st and 2nd level Service Desk incident management and case handling through to successful resolution on in-scope products, services and processes for supported customer.
Apply solutions to those problems through phone support customers.
Providing technical/non-technical screening of calls.
Recognizes and takes action when escalation and de-escalation is required for critical and urgent cases and follow designated customer procedures.
Train users according to technical release and security standards.
REQUIREMENTS

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree in Engineering (Computer/Telecommunication),Computer Science/Information Technology or equivalent.
Must have at least 1-2 years working experience in technical support industry.
Good communication and interpersonal skills.
Ability to listen to customer issue's and respond accurately.
Able to work rotating shifts including 24X7.
Understanding and patient in nature to be able to handle difficult customers.
Must be a team player.
The candidate will be part of the global helpdesk team (level 1 & 2); responsible for providing technical support over phone, email and remote support to customers. The technical problems are related to PC hardware, software and network in Windows platform.
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Functional Manager
RESPONSIBILITIES

The Functional Manager is required to ;

To manage the software functional team and ensure that work is completed on-time, on-budget, with quality and in an efficient manner.
To gather and analyse business requirements and produce functional specifications.
To design the application process flows, user interfaces and report layouts.
To research and design the application for maximum usability.
To prepare and manage the system functional and usability testing, including all test documents.
In charge of all functional change control and management.
To prepare all relevant software project documentations, such as the user manual.
To present and demonstrate product capabilities and systems solutions to customers.
To assist in implementation, training and support activities.
To coordinate production support activities. ( To conduct research and evaluation in relevant areas & to conducts analysis and diagnosis of problems on issues.)
To lead, motivate, coach and develop junior staff to manage their job expectations, career aspirations, training and development.
To support other additional business and technical needs if and as necessary.
REQUIREMENTS

Degree in Computer Science / Information Technology or related discipline.
At least 5 years of working experience in multiple areas of the SDLC process, including business analysis.
Experience in Java development and architecture is desirable.
Experience with database, Linux and Windows O/S software development is desirable.
Experience with mobile application development, client-server and web-based architecture, software performance benchmark and optimization and software security is desirable.
Excellent problem solving skills, with drive to measure and improve existing processes and procedures.
Good organization skills with the ability to manage multiple tasks and prioritize accordingly.
Self-motivated with a positive can-do attitude.
Desire and ability to learn new skills and technology quickly.
Ability to communicate effectively and efficiently with supervisor and other teams.
Creative, detail-oriented and a team player.
Familiarity with MS Office applications (Word, Excel, PowerPoint).
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Implementation & Technical Support Engineers
RESPONSIBILITIES

The Implementation & Technical Support Engineers is required to ;

Perform implementation activities such as application and hardware customization, testing, deploying and post-support of proprietary software.
Troubleshooting technical problems, tracking and documenting resolution and/or escalating problem to appropriate resources.
Prepare for technical specification, product descriptions, operation manual, test procedures and test reports, etc.
Provide advice, training and technical support to existing clients.
REQUIREMENTS

Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Computer Engineering/Information Technology or equivalent.
At least 2 years experience in system administration and technical support. Fresh graduates are encouraged to apply.
Experience on UNIX (SUSE), Windows administration and mobile technologies would be an advantage.
Experience with network security, networking concepts, standards and knowledge of infrastructure setup.
Excellent problem solving skills, with drive to measure and improve existing processes and procedures
Ability to mentor or instruct co-workers in a professional manner
Ability to work productively in a team and independently as required.(Must have own transport and willing to travel for work & well verse in English and Bahasa Malaysia)
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Product Manager
JOB FUNCTIONS

To take ownership of assigned products and to be responsible for planning, development, co-ordination and execution of new product features and product positioning in the market.This would also encompass tasks such as defining solution specifications, technology assessment, recommendations for commercial and operational deployment and proposal preparation.
To play a key role in contributing to development and execution of go-to-market strategies.
Assigned product and is responsible for associated initiatives/projects to support this strategy. This will include business development and marketing initiatives.
Will eventually supervise Product Analysts once the team grows.
RESPONSIBILITIES

The Product Manager is required to ;

To own and program manage the execution to completion of identified projects relating to assigned products; coordinating relevant cross-functional teams' work efforts within the organization.
To support pre-sales and business development efforts which include participation in tender clarifications, presentations and contract negotiations.
To follow-up on prospective customer needs and propose competitive products/solutions to the customer.
To assume the position of product specialist in the assigned products and to assist/co-ordinate cross-functional teams’ individual work efforts to ensure timely delivery of related initiatives/projects.
To contribute expertise in the ongoing development and management of new products/features. In addition, to lead in development and consolidation of product specifications and requirements based on input from stakeholders prior to internal development and to source, as required, solutions that fulfill these needs.
To maintain a pulse on the technology industry at large to keep abreast with new developments in related products and technologies.
To manage assessment of and partnerships with technology and solution vendors.
To coordinate the preparation and release of internal and external documentation/communications in areas of product marketing, product positioning and business development proposals.
REQUIREMENTS

Degree in Telecommunications/ Computer Science/ Information Technology or related discipline preferably with minimum of 5 years' relevant experience.
Minimum of 2 years in mobile applications and services development/marketing business.
Expertise in product management, technology consulting, technology development and/ or telecoms industry operational experience (in applications or value added services) will be a clear advantage.
Business development skills required (e.g. proposal preparation, commercial and business acumen, presentation skills).
Demonstrated leadership and people management skills and ability to deliver results in challenging environments.
Good organizational skills with ability to manage multiple tasks and to work in commercial as well as technical mindsets.
Results oriented and proven analytical and problem solving skills.
Detailed oriented and excellent verbal and written communication skills – good listening and speaking skills a must.
Independent self starter with ability to work well in a team.
High level of computer literacy in Microsoft Office, Project and the Internet.
Willingness to travel to Europe and within Asia.
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QA Manager
RESPONSIBILITIES

The QA Manager is required to ;

To manage the Quality Assurance (QA) team and ensure that work is completed on-time, on-budget and in an efficient manner.
To ensure that quality is built into the deliverables and the software and processes meet defined quality standards.
To improve on existing QA process and workflow for software quality assurance.
To improve on and maintain the existing guideline for test case, UAT and deployment.
To improve on and maintain the existing guideline on coding standards.
To improve on and maintain the guideline for document management and document tracking in software development environment.
To keep up to date with evolving quality assurance process and standards.
To manage and maintain the QA certification activities.
To work with development and other teams to evaluate product functionality and business rules while recommending improvements.
In charge of all software testing documentations such as test plans and test cases.
To test software for validity of results, accuracy, reliability, and conformance to established standards.
To manage software defects and quality tracking during program evaluation and testing.
To lead, motivate, coach and develop junior staff to manage their job expectations, career aspirations, training and development.
To support other additional business and technical needs if and as necessary.
REQUIREMENTS

Degree in Computer Science / Information Technology or related discipline.
At least 5 years of working experience in software QA area (e.g. CMMI).
Excellent problem solving skills, with drive to measure and improve existing processes and procedures.
Self-motivated with a positive can-do attitude.
Desire and ability to learn new skills and technology quickly.
Ability to communicate effectively and efficiently with supervisor and other teams.
Creative, detail-oriented and a team player.
Relevant QA certification would be an advantage.
Familiarity with MS Office applications (Word, Excel, PowerPoint).
Keen fresh graduates are encouraged to apply.
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Software Developers (Senior/Junior)
RESPONSIBILITIES

The Software Developers is required to ;

To conduct requirement analysis, design, build, test, deployment and support of the assigned product
To develop, document and adhere to configuration management standards and procedures
To troubleshoot product issues in development, test and production
To proactively identify and escalate risks/issues and provides suggestions on how to resolve them
To provides status updates to supervisor, indicating clearly the progress of the team
REQUIREMENTS

Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Information Technology or equivalent.
At least 2 years of programming experience, with strong skills in Java programming (J2ME, J2EE, Ajax, PHP, JSP, and JSF)
Mature, independent and able to manage priorities in a dynamic, multi-project environment to deliver quality results under tight schedules
Fresh graduates are encouraged to apply.
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Technical Analyst
RESPONSIBILITIES

The Technical Analyst is required to ;

To gather and analyse requirements to come up with suitable solution architecture.
To break down the solution architecture into modular design for development and testing activities.
To guide and mentor the development team on the software design and development.
To conduct continuous testings and checks to ensure that the final product meets the specifications.
To prepare relevant software project documentations.
To assist in implementation, training and support activities.( To present and demonstrate product capabilities and systems solutions to customers, to conduct research and evaluation in relevant technology areas & to conducts analysis and diagnosis of problems on issues.)
To manage the software configuration management, including source control and deployment.
To setup and manage the software development and testing environments.
To test and benchmark the software performance and optimize it.
To support other additional business and technical needs if and as necessary.
To continuously keep up-to-date with the latest software architecture and software development best practices.
REQUIREMENTS

Degree in Computer Science / Information Technology or related discipline.
At least 3 years of software programming and design experience, with strong skills in Java development and architecture.
Proficiency with database, Linux and Windows O/S software development is desirable.
Experience in multiple areas of the SDLC process is desirable.
Experience with mobile application development, client-server and web-based architecture, software performance benchmark and optimization and software security is desirable.
Excellent problem solving skills, with drive to measure and improve existing processes and procedures.
Good organization skills with the ability to manage multiple tasks and prioritize accordingly.
Self-motivated with a positive can-do attitude.
Desire and ability to learn new skills and technology quickly.
Ability to communicate effectively and efficiently with supervisor and other teams.
Creative, detail-oriented and a team player.
Familiarity with MS Office applications (Word, Excel, PowerPoint).
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Technical Consultant
RESPONSIBILITIES

The Technical Consultant is required to ;

To gather and analyse requirements to come up with suitable solution architecture.
To break down the solution architecture into modular design for development and testing activities.
To guide and mentor the development team on the software design and development.
To conduct continuous testings and checks to ensure that the final product meets the specifications.
To prepare relevant software project documentations.
To assist in implementation, training and support activities.(To present and demonstrate product capabilities and systems solutions to customers,to conduct research and evaluation in relevant technology areas & to conducts analysis and diagnosis of problems on issues.)
To manage the software configuration management, including source control and deployment.
To setup and manage the software development and testing environments.
To test and benchmark the software performance and optimize it.
To support other additional business and technical needs if and as necessary.
To continuously keep up-to-date with the latest software architecture and software development best practices.
REQUIREMENTS

Degree in Computer Science / Information Technology or related discipline.
At least 5 years of software programming and design experience, with strong skills in Java development and architecture.
Proficiency with database, Linux and Windows O/S software development is desirable.
Experience in multiple areas of the SDLC process is desirable.
Experience with mobile application development, client-server and web-based architecture, software performance benchmark and optimization and software security is desirable.
Excellent problem solving skills, with drive to measure and improve existing processes and procedures.
Good organization skills with the ability to manage multiple tasks and prioritize accordingly.
Self-motivated with a positive can-do attitude.
Desire and ability to learn new skills and technology quickly.
Ability to communicate effectively and efficiently with supervisor and other teams.
Creative, detail-oriented and a team player.
Familiarity with MS Office applications (Word, Excel, PowerPoint).
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Technical Manager
RESPONSIBILITIES

The Technical Manager is required to ;

To manage the software technical team and ensure that work is completed on-time, on-budget, with quality and in an efficient manner.
To gather and analyse system requirements and produce the technical specifications, interface designs and solution architecture.
To guide and mentor the development team on the software design and development.
To research, design and tune the application for optimum performance, scalability and security.
To prepare and manage the system performance benchmark testing, including all test documents and tools.
In charge of all software development and testing environment setup and maintenance.
To perform hardware and network sizing and costing.
To manage the software configuration management, including source control and deployment.
To prepare all relevant software project documentations, such as the performance benchmark report.
To present and demonstrate product capabilities and systems solutions to customers.
To assist in implementation, training and support activities.
To coordinate production support activities.(To conduct research and evaluation in relevant technology areas & to conduct analysis and diagnosis of problems on issues.)
To lead, motivate, coach and develop junior staff to manage their job expectations, career aspirations, training and development.
To support other additional business and technical needs if and as necessary.
To continuously keep up-to-date with the latest software architecture and software development best practices.
REQUIREMENTS

Degree in Computer Science / Information Technology or related discipline.
At least 5 years of software programming and design experience, with strong skills in Java development and architecture.
Proficiency with database, Linux and Windows O/S software development is desirable.
Experience in multiple areas of the SDLC process is desirable.
Experience with mobile application development, client-server and web-based architecture, software performance benchmark and optimization and software security is desirable.
Excellent problem solving skills, with drive to measure and improve existing processes and procedures.
Good organization skills with the ability to manage multiple tasks and prioritize accordingly.
Self-motivated with a positive can-do attitude.
Desire and ability to learn new skills and technology quickly.
Ability to communicate effectively and efficiently with supervisor and other teams.
Creative, detail-oriented and a team player.
Familiarity with MS Office applications (Word, Excel, PowerPoint).
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Trainer
RESPONSIBILITIES

The Trainer is required to ;

Gain deep familiarity and understanding of the product to ensure quick turnaround on any client enquiry
Design effective training material and other documents, such as handouts, manuals and exercises, to train clients on how to use the product
Conduct nationwide classroom-style training for client
Conduct internal training to Contact Centre and field support staff on how to effectively use the Knowledge Base system
Conduct internal training to field support staff on how to conduct standard on-site training to the client
Manage the internal Knowledge Base to ensure that all frequently asked questions and resolutions are added
REQUIREMENTS

Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Computer Engineering/Information Technology or equivalent.
Must have at least 1-2 years of working experience in the technical training and development.
Confident, self-motivated and able to work under pressure
Diplomatic and tactful, able to adapt to different training styles and environments
Excellent communication and interpersonal skills.
Excellent presentation skills.
Able to effectively use Microsoft Office (Word, Powerpoint) to create training material.
Ability to work productively in a team and independently as required
Must have own transport and willing to travel for work
Good command of English and Bahasa Malaysia
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System Administrator
RESPONSIBILITIES

The System Administrator is required to ;

Responsible for system reliability and data integrity of the file server and mail server
Responsible for planning and executing system backups/restores, patching and upgrades.
Work with the various Application Development and Support teams to design and implement new services and product, providing input on architecture, sizing and fault tolerance
Recommends and directs changes to improve the IT infrastructure and procedures to meet the growing and changing requirements of the organization.
To continuously monitor the organization’s IT infrastructure and systems and act proactively to resolve any risks or potential issues.
Installation, configuration and troubleshooting of PCs, laptops and etc. This includes new hardware and software installation, network configuration and office application;
Troubleshoot any problems with server, network, web services, mail services, firewall policies and anti-spam.
Ensure all hardware are running at optimum level, and all services are up and running to ensure no service interruption.
REQUIREMENTS

Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Computer Engineering/Information Technology or equivalent.
At least 2 years of System Administration experience
Experience with network security, networking concepts, standards and knowledge of infrastructure setup.
Excellent problem solving skills, with drive to measure and improve existing processes and procedures.
Fresh graduates are encouraged to apply.
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Executive Assistant
RESPONSIBILITIES

The Executive Assistant is required to ;

Responsible for efficient day-to-day management of the Chairman schedules and itineraries
Handle administrative tasks for Chairman office (e.g. typing, record keeping, filing, photocopying, ordering of stationeries)
Manage the synchronization of executives' diaries, and follow through on all matters requiring further action
Handle all aspects of business travel related activities and relevant arrangements for the Chairman's office
Prepare high quality presentation materials
Provide written and verbal communications to the highest professional standards on behalf of the management team
Manage day-to-day operational matters requiring Chairman's inputs and approval
Able to write professional business letter in Bahasa Malaysia and English
REQUIREMENTS

Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Secretarial or equivalent.
Required language(s): English, Bahasa Malaysia
At least 2 year(s) of working experience reporting to senior management is required for this position.
Applicants must be willing to work in Plaza Mont Kiara.
Applicants should be Malaysian citizens or hold relevant residence status.
Preferably senior executives specializing in Clerical/General Administration or equivalent.
Full-Time positions available.
High level of computer literacy in Microsoft Office and use of the Internet.
Detailed oriented and excellent verbal and written communication skills – good listening and speaking skills a must.
Flexible in nature, independent, driven to get the job done and proactive in identifying and highlighting urgent issues.
Possess good contacts and is resourceful in quickly making arrangements for the Chairman’s needs (e.g. travel bookings, event venue bookings).
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Please submit your resumé via email to [email protected] with daytime contact details so that we may reach you if there is a potential fit with EMT.
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