Flightcentre scams exposed, page-5

Marc says "Anecdotes are anecdotes. I would be flabbergasted if a FLT agent charged me to correct their own mistake. Why would ANY customer use them twice, if that was their experience???"

1. AN actual occurence is a fact not an anecdote.
2. No they didn't use them again
3. FC maintained their position on the basis it was up to the customer to somehow ensure the info was correct prior to the issue of the ticket even though FC was given the details 'in writing' and the mistake, typo whatever, was executed by them.

I think you'll find where there's smoke there's fire if you want to look for the truth rather than turn a blind eye to something which works against your self interest.