@marko702 - Her name was probably Tamara. I spoke to her too.
I don't think you can expect to receive any detailed or useful information, but always curious to try and obtain whatever scraps you can get. Venting your frustration wasn't just a waste of your lunch, but probably a waste of energy, although I empathise.
Unfortunately, the company secretary was out when I called, but she was taking messages with the intention of passing them along for response (not likely given the volume of enquiries today).
Good luck everyone. I'm trying not to over think this one, but some great and creative ideas thrown around. Occums Razor comes to mind.
Bodhi_Trader